Ordering | Milestone Films

Ordering

If you do not wish to purchase via the shopping cart, here are alternative ways to place an order.

Order by Phone: To place an order by phone, please call 800.603.1104 between the hours of 10:00 AM and 6:00 PM Eastern time. If you reach our answering machine, please leave a message and we will return your call promptly. Outside of the United States, please call 201.767.3117.

Order by Email: To place an order by email, please contact us at milefilms@gmail.com. Milestone accepts American Express, Visa and MasterCard. Please include your name, address, phone number, type of credit card, card number, verification number and expiration date. We also accept purchase orders from universities, museums and libraries.

Order by Fax: You can fax your order to 201.767.3035. Milestone accepts American Express, Visa and MasterCard. Please include your name, address, phone number, type of credit card, card number, verification number and expiration date. We also accept purchase orders from universities, museums and libraries.

Order by Mail: If you would like to prepay for your order, please send a check or money order (in US dollars drawn on a US bank) payable to:

Milestone Film & Video
P.O. Box 128
Harrington Park, New Jersey 07640-0128
United States 

Shipping to the US:  

  • USPS Standard:
    Free shipping on all orders of $60.00 or more.
    Flat rate of $4.00 for orders under $60.00.
  • Fedex Ground Service:
    Flat rate $12.00 
    Orders usually arrive within 5 business days.
  • FedEx 3-day Service:
    Flat rate $15.00.
    Orders usually arrive within 3 business days.
  • FedEx 2-Day Service:
  • Flat rate $20.00.
    Orders usually arrive within 2 business days.
  • FedEx Standard Overnight Service:
    Flat rate of $25.00.
    Orders usually arrive on the following business day.
  • FedEx Priority Overnight Service:
    Flat rate of $30.00.
    Orders usually arrive by 10:30 am on the following business day.

For New Jersey residents 7% sales tax will be added.

Shipping to Canada:

  • USPS First Class Mail International:
  • Flat rate of $10.00 for orders under $60.00.
  • Flat rate of $14 for orders of $60 or more.
Shipping to the Rest of the World:
  • USPS First Class Mail International:
  • Flat rate of $13.95 for orders under $30.00
  • Flat rate of $18.95 for orders under $60.00.
  • Flat rate of $26.00 for orders of $60.00 or more.

To Book a Film:

To show a film publicly outside of a scheduled class at a recognized institution, a public performance license is required. For quotes on public performance licenses, please call us at 800.603.1104. These rights are for on-site use only by the license. Public Performance:

All bookings must be made by a phone call or by email correspondence (milefilms@gmail.com) to negotiate terms and to make sure a print is available. An order is only finalized when Milestone sends a written confirmation, it is signed by the exhibitor, and this is received by Milestone. 

Many of the film listings include terms. These terms may be negotiable upon request, depending on individual situations. If admission is charged, the guarantee is versus 50% of gross admissions - whichever is greater.

Please call for classroom rates. These rates apply to scheduled classes at recognized institutions where only students registered for that specific class can attend. Fees:

At the time you book the film, we send you a confirmation. Please read this over carefully, sign it, and return it to Milestone along with a purchase order from your institution (if possible). We will not ship out any print without a signed confirmation and/or an official purchase order. In some cases, we may stipulate prepayment in advance of shipping. Orders & Payment:

Prints are shipped insured for their cost via Federal Express or UPS and must be returned the same way or an equivalent method. Do not ship prints back via US Mail unless specifically allowed by Milestone before shipping. Exhibitor pays shipping both ways. Shipping and handling charges for outgoing prints appear on your invoice. The immediate return of all prints is your responsibility. Shipping:

all 16mm and 35mm prints should be returned insured for $1,000 to:

Bonded Film Services
Attn: Milestone Account
504 Jane Street
Fort Lee, NJ 07024
201.944.3700

No advertising is permitted for classroom screenings.

For public screenings, advertising materials (including press kits, ad slicks, stills and posters) can be requested using our online form.

Not all materials are available for every title. When you make your booking, please check with us to see if we have 35mm trailers, screeners and other advertising supplies for your film. Thanks. Some Press Kits are available online.

Milestone is the exclusive licensor for all the titles in this catalog, all of which are available here in their complete versions.


An Explanation of Rights and Limitations for Home and Institutional Purchasers

Individuals and institutions purchasing at the DVD rate are authorized to use the films ONLY for private home video screening and legitimate classroom use (a regularly scheduled class with an instructor present), per the United States Copyright Law. 
 
Educational institutions who wish to use DVDs or DVD-Rs for open screenings need to purchase at the Institutional Rate with Public Performance Rights and 3-Year Streaming. Any continuous screenings within a museum exhibition must be licensed separately through Milestone.
 
An open screening is defined as any screening, profit or non-profit — whether or not admission is charged — where the screening is open to the public or to individuals not enrolled in the specific class or course. Here are some good sites that explains just what public performance entails and the rights you have for these kind of screenings.
 
 
Exhibitors and institutions who wish to screen a DVD or DVD-R they already own in an open showing, must purchase a public performance license directly from Milestone. Please contact us.
 
US and Canadian institutions purchasing DVDs and DVD-Rs at institutional prices also acquire a three-year streaming license in addition to public performance rights. The public performance license allows on-site screening only. This streaming license is for a term of three years from the date of purchase and grants the purchasing institution the right to stream over a single secure server with a password-protected connection. Streaming access must be strictly limited to currently enrolled students and active faculty and staff with the school or organization. Streaming rights extensions can be negotiated with Milestone after the initial three-year term has lapsed. Milestone retains the right to terminate this agreement at any time. No broadcast, Internet or other rights are granted or implied. 
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